Service Options
Our service representatives average over
10 years of field experience. Our work
is fully guaranteed and our rates are
some of the lowest around. We use a
direct dispatch system in order to
respond to your service needs as quickly
as possible. When you call our service
line you will speak directly with a service
dispatcher, we do not use an
automated system.
We will personally design a preventative
maintenance program with regularly
scheduled visits,to ensure that your
equipment continues to perform at
optimal levels. These visits are
generated by your volume. When was
the last time your service rep
come out to clean and check
on your machine with out you
calling?? Machines that are under our
maintenance program average 99%
uptime.
Out of State Purchases/Service
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This is when we train your personnel to
do the regularly scheduled maintenance
on your copier. We will provide a
complete parts kit and service manuals.
This allows you to not only save on your
budget, but have your personnel
available to work with us to keep your
equipment running smoothly. We still
visit your account on a regular basis to
ensure the equipment continues to
perform at top efficiency. This works
best with machines in isolated locations,
where service may be limited. This has
proven to be very successful in our
Southeast Alaska accounts where we
have been using this program for over 6
years now. Please contact us for more
information regarding your location.